Virtual Lab
Legal
Last modified: April 2026
This page provides business operator information as required under applicable commercial transaction and e-commerce regulations in the jurisdictions we serve.
| Business name | Virtual Lab |
| Business registration | ABN 87 281 797 293 (Australia) |
| Representative | Available upon request |
| Business address | Available upon request (registered in Australia) |
| Phone | Available upon request |
| contact@virtual-lab.studio | |
| Website | https://virtual-lab.studio |
| Pricing currency | USD (United States Dollars). Prices are quoted individually per project based on scope and requirements. |
| Additional costs | No hidden fees. All costs are communicated in the project proposal before work begins. Third-party service fees (hosting, domains, etc.) are the client's responsibility unless otherwise agreed. |
| Payment methods | Credit card, bank transfer via Stripe invoice |
| Payment timing | Deposit invoice issued upon contract signing. Milestone and final invoices issued per the agreed payment schedule (typically 50/50 or 50/30/20 split). |
| Delivery method | Digital delivery. All work is delivered online — websites deployed to hosting, source code transferred via repository, documentation provided digitally. |
| Delivery timing | Project timelines are agreed upon in the scope proposal before work begins. Typical timelines: 1–2 weeks (landing pages), 2–4 weeks (marketing sites), 4–8 weeks (premium sites), 4–16 weeks (digital products). |
| Before work begins | Full refund of any deposit paid if cancellation is requested before work has started. |
| After work has started | Cancellation is subject to payment for work completed to date. Completed deliverables will be provided to the client. |
| Client-initiated changes | Scope changes after contract signing may result in revised timelines and pricing, to be agreed in writing. |
| Dispute resolution | We aim to resolve all disputes through direct communication. If unresolved, disputes are governed by the laws of New South Wales, Australia. |
This page is provided in accordance with the Act on Specified Commercial Transactions (特定商取引法) of Japan. Virtual Lab is an Australian business entity providing cross-border digital services. All contracts are governed by Australian law. Japanese consumer rights under the Consumer Contract Act (消費者契約法) are respected.
This page is provided in accordance with the Act on Consumer Protection in Electronic Commerce (전자상거래 등에서의 소비자보호에 관한 법률) of South Korea. Virtual Lab is an Australian business entity. As an overseas business operator, we provide this disclosure for transparency. Korean consumer rights under the Consumer Protection Act and the Personal Information Protection Act (PIPA) are respected.